and Athens has always been our service provider. I’ve lived in a condo community for almost 13 years. Based on this experience, I’m giving Athens 5/5 stars! Thank you to the Athens team and their drivers, who did not complain when they picked up all the trash in the bin and enclosure. By 2 p.m., our building engineer reported that the extra bin we requested was also delivered. I said YES and told him that we appreciated all the help he provided us that day.
The original Athens representative followed up with a call to make sure the job had been completed. When the driver and his companion left, we had an empty bin and a clean trash enclosure. He assured me that trash from the bin and everything that had accumulated in the enclosure would all be picked up. At lunch time, the truck from Athens arrived! We warned the driver that there was a lot of trash in the enclosure. He listened to my concerns, and said he would make calls to the right department to make sure our trash would be picked up that day. I reached out to Athens in the morning to inform them of the problem, and received a call back from an Athens representative. My complex was transitioning from another hauler to Athens, and we had some issues with pickup that were quite frustrating.